Countdown to CQUniversity: An Analysis of a Student-Driven Program Designed to Help Students Transition to University, Before They Start University

Authors

  • Malcolm Burt

    Office of Learning and Teaching, Central Queensland University, Rockhampton 4700, Australia

  • Marie Forman

    Office of Learning and Teaching, Central Queensland University, Rockhampton 4700, Australia

  • Trixie James *

    School of Access Education, Central Queensland University, Bundaberg 4670, Australia

  • Josua Pienaar

    Office of Learning and Teaching, Central Queensland University, Rockhampton 4700, Australia

DOI:

https://doi.org/10.55121/jele.v2i1.751

Keywords:

Student Engagement, First-Year Experience, Co-Creation, Retention, Student Success

Abstract

The transition into university study can be challenging, particularly for students from non-traditional backgrounds who may lack cultural capital or familiarity with academic expectations. As one of Australia’s largest regional universities, with a presence in every mainland state, and with the distinction of being Queensland’s only dual-sector university, CQUniversity’s (Central Queensland University) commitment to regional engagement, inclusivity and flexible study options means that many of our diverse student body in excess of 30,000 encounter these challenges. In response, CQUniversity co-designed a pre-term early intervention program, Countdown to CQUniversity, using a participatory action research (PAR) approach that actively incorporated the student voice into all stages of development. The program comprises five short online modules addressing orientation, time management, academic integrity, critical thinking, and the learning management system. This study reports on the program’s development, pilot implementation, and evaluation. Pre- and post-survey data demonstrated substantial increases in students’ familiarity with key academic concepts, while qualitative findings highlighted enhanced confidence, perceived preparedness, and appreciation of the program’s accessibility and relevance. The results indicate that student co-created early intervention programs can improve readiness, support transition, and contribute to more consistent institutional messaging. Implications for the design of orientation resources, integration of student voice, and future research directions are discussed.

References

[1] James, T., 2024. Is University for Me? Bridging the Gap: Equity Students Journey to University Through an Enabling Program [PhD Thesis]. University of Tasmania: Hobart, Australia.

[2] Kahu, E.R., 2013. Framing Student Engagement in Higher Education. Studies in Higher Education. 38(5), 758–773. DOI: https://doi.org/10.1080/03075079.2011.598505

[3] Taylor, J.A., van Eyk, T., Syme, S., 2020. Enabling Success at University: The Impact of an Australian Programme to Provide Access to University. Journal of Further and Higher Education. 44(1), 69–82.

[4] James, T., 2016. The Juxtaposition of STEPS to the Undergraduate Arena: The Lived Experience of Transitioning into Undergraduate Study. Australian Journal of Adult Learning. 56(2), 250–267.

[5] Price, E., Winchester, T., 2025. Designing for Diversity: A Scoping Review of Equity in Higher Education’s Blended Learning Practices. Australian Educational Researcher. 52, 3465–3483. DOI: https://doi.org/10.1007/s13384-025-00859-9

[6] Visser, H., van Zyl, D., 2013. Assessment of Academic Readiness to Achieve Student Success and Retention. South African Journal of Higher Education. 27(2), 330–352. Available from: https://journals.co.za/doi/pdf/10.10520/EJC144273

[7] van Rooij, S.W., Zirkle, K., 2016. Balancing Pedagogy, Student Readiness, and Accessibility: A Case Study in Collaborative Online Course Development. The Internet and Higher Education. 28, 1–7. DOI: https://doi.org/10.1016/j.iheduc.2015.08.001

[8] James, T., Toth, G., Tomlins, M., et al., 2021. Digital Disruption in the COVID-19 Era: The Impact on Learning and Students’ Ability to Cope with Study in an Unknown World. Student Success Journal. 12(3), 84–95. DOI: https://doi.org/10.5204/ssj.1784

[9] Chapin, L.A., Oraison, H., Nguyen, T., et al., 2023. Giving Australian First-in-Family Students a Kick Start to University. Student Success Journal. 14(1). DOI: https://doi.org/10.5204/ssj.2762

[10] McCluskey, T., Weldon, J., Smallridge, A., 2019. Re-building the First Year Experience, One Block at a Time. Student Success. 10(1), 1–16. DOI: https://doi.org/10.5204/ssj.v10i1.1148

[11] Shellman, A., Hill, E., 2017. Flourishing through Resilience: The Impact of a College Outdoor Education Program. Journal of Park and Recreation Administration. 35(4), 59–68. DOI: https://doi.org/10.18666/JPRA-2017-V35-I4-7779

[12] Kift, S., Nelson, K., Clarke, J., 2010. Transition Pedagogy: A Third Generation Approach to FYE—A Case Study of Policy and Practice for the Higher Education Sector. The International Journal of the First Year in Higher Education. 1(1), 1–20. DOI: https://doi.org/10.5204/intjfyhe.v1i1.13

[13] Tinto, V., 2006. Research and Practice of Student Retention: What Next? Journal of College Student Retention: Research, Theory & Practice. 8(1), 1–19. DOI: https://doi.org/10.2190/4YNU-4TMB-22DJ-AN4W

[14] Brooman, S., Darwent, S., Pimor, A., 2015. The Student Voice in Higher Education Curriculum Design: Is There Value in Listening? Innovations in Education and Teaching International. 52(6), 663–674. DOI: https://doi.org/10.1080/14703297.2014.910128

[15] Vayada, P., Matthews, K., Huang, J., 2019. Literature-Evidence Base: Students as Partners. The University of Queensland, Institute of Teaching and Learning Innovation: Brisbane, Australia.

[16] Midford, S., James, S., Kanjere, A., 2023. Understanding the Commencing Student Mindset to Better Support Student Success: A Typology of First-Year Students’ Motivation, Preparedness, and Perceived Support. Journal of University Teaching & Learning Practice. 20(3). DOI: https://doi.org/10.53761/1.20.3.08

[17] Gardiner, M., 1994. Book Reviews. Sociology. 28(1), 336–337. DOI: https://doi.org/10.1177/0038038594028001039

[18] O’Kane, M., Behrendt, L., Glover, B., et al., 2023. Australian Universities Accord: Final Report. Australian Government: Canberra, Australia.

[19] The Australian Industry Group, 2023. Australian University Accord. Centre for Education and Training. Available from: https://www.aigroup.com.au/education-training/centre-for-education-and-training/blog/australian-universities-accord/ (cited 14 August 2025).

[20] Croft, N., Dalton, A., Grant, M., 2010. Overcoming Isolation in Distance Learning: Building a Learning Community through Time and Space. Journal for Education in the Built Environment. 5(1), 27–64. DOI: https://doi.org/10.11120/jebe.2010.05010027

[21] Bowles, A., Fisher, R., McPhail, R., et al., 2014. Staying the Distance: Students’ Perceptions of Enablers of Transition to Higher Education. Higher Education Research & Development. 33(2), 212–225. DOI: https://doi.org/10.1080/07294360.2013.832157

[22] Nieuwoudt, J.E., 2021. Psychological Distress among Students in Enabling Education: An Exploratory Study. Australian Journal of Adult Learning. 61(1), 6–25.

[23] Pritchard, M.E., Wilson, G.S., 2003. Using Emotional and Social Factors to Predict Student Success. Journal of College Student Development. 44(1), 18–28.

[24] Nyström, A., Jackson, C., Salminen Karlsson, M., 2019. What Counts as Success? Constructions of Achievement in Prestigious Higher Education Programmes. Research Papers in Education. 34(4), 465–482. DOI: https://doi.org/10.1080/02671522.2018.1452964

[25] Webb, O., Wyness, L., Cotton, D., 2017. Enhancing Access, Retention, Attainment and Progression in Higher Education: A Review of the Literature Showing Demonstrable Impact. Higher Education Academy: York, UK.

[26] Walker, S., 2025. More than Food and Fun: A Systematic Review of Higher Education Orientation Programs. Available from: https://srhe.ac.uk/arc/23/0031.pdf (cited 14 August 2025).

[27] Fitz-Walter, Z., O'Donnell, N., Hall, J., et al., 2025. A Model for Running Effective Educational Scavenger Hunts during Campus Orientation to Onboard New University Students: A Practice Report. Student Success. 16(2), 81–90. DOI: https://doi.org/10.63608/ssj.3786

[28] Garivaldis, F.J., Chung, J., Braganza, L., et al., 2022. Out of Sight, but Not Out of Mind: A Case Study of the Collaborative Development of a University-Wide Orientation Resource for Online Students. Educational Technology Research and Development. 70(2), 531–558. DOI: https://doi.org/10.1007/s11423-022-10090-3

[29] Malecka, B., Boud, D., Carless, D., 2020. Eliciting, Processing and Enacting Feedback: Mechanisms for Embedding Student Feedback Literacy within the Curriculum. Teaching in Higher Education. 27(7), 1–15. DOI: https://doi.org/10.1080/13562517.2020.1754784

[30] Baum, F., 2006. Participatory Action Research. Journal of Epidemiology & Community Health. 60(10), 854–857. DOI: https://doi.org/10.1136/jech.2004.028662

[31] Vaughn, L.M., Jacquez, F., 2020. Participatory Research Methods—Choice Points in the Research Process. Journal of Participatory Research Methods. 1(1). DOI: https://doi.org/10.35844/001c.13244

[32] Conklin, T.A., Hart, R.K., 2009. Appreciative Inquiry in Management Education: Measuring the Success of Co-Created Learning. Organization Management Journal. 6(2), 89–104. DOI: https://doi.org/10.1057/omj.2009.14

[33] Morgan, M., 2012. Improving the Student Experience. Routledge: Florence, UK.

[34] Braun, V., Clarke, V., 2006. Using Thematic Analysis in Psychology. Qualitative Research in Psychology. 3(2), 77–101. DOI: https://doi.org/10.1191/1478088706qp063oa

[35] Willits, F., Theodori, G., Luloff, A., 2016. Another Look at Likert Scales. Journal of Rural Social Sciences. 31(3), Article 6. Available from: https://egrove.olemiss.edu/jrss/vol31/iss3/6

[36] Bandura, A., 1986. Social Foundations of Thought and Action. Prentice Hall: Englewood Cliffs, NJ, USA.

[37] Bandura, A., 1997. Self-Efficacy: The Exercise of Control. Henry Holt & Co: New York, NY, USA.

[38] Larsen, A., James, T., 2022. A Sense of Belonging in Australian Higher Education: The Significance of Self-Efficacy and the Student-Educator Relationship. Journal of University Teaching & Learning Practice. 19(4), 5. Available from: https://files.eric.ed.gov/fulltext/EJ1361766.pdf

[39] Tinto, V., 2012. Completing College: Rethinking Institutional Action. University of Chicago Press: Chicago, IL, USA.

[40] Burt, M., 2019. What Do Audiences Want from a Virtual Reality Entertainment Experience? [PhD Thesis]. Queensland University of Technology: Brisbane, Australia.

[41] Pienaar, J., Zhao, X., 2017. Factors Influencing Student Progression in Built Environment and Engineering Programs: Case of Central Queensland University. Journal of Professional Issues in Engineering Education and Practice. 143(4), 05017005. DOI: https://doi.org/10.1061/(ASCE)EI.1943-5541.0000341

Downloads

How to Cite

Burt, M., Forman, M., James, T., & Pienaar, J. (2026). Countdown to CQUniversity: An Analysis of a Student-Driven Program Designed to Help Students Transition to University, Before They Start University. Journal of Education and Learning Environments, 2(1), 1–14. https://doi.org/10.55121/jele.v2i1.751